NUGRAHA, Denis; PAUJI RAMADAN, Muhammad. Investigating the Relationship Between E-Service Quality and Online Customer Satisfaction. Digital Business and Information Management Journal, [S. l.], v. 1, n. 1, p. 39–55, 2026. Disponível em: https://journals.politeknikpraktisibandung.ac.id/index.php/dbimj/article/view/18. Acesso em: 1 apr. 2026.