Vol. 1 No. 1 (2026): January - June

Articles

• Analyzing the Impact of Service Quality on Customer Satisfaction and Behavioral Intention in the Airline Services of PT Garuda Indonesia

  Zahrah Nabila Azka

  1-14

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• Investigating the Mediating Role of Organizational Commitment in the Link Between Servant Leadership and Employee Performance

  Pipin Sukandi

  15-23

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• Analyzing the Effect of GoPay PayLater on Consumers’ Impulsive Purchases

  Sri Marifah

  24-29

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• Analyzing the Impact of Employee Performance on Promotion Decisions

  Rachma Waty Fazri, Ario Budi

  30-38

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• Investigating the Relationship Between E-Service Quality and Online Customer Satisfaction

  Denis Nugraha, Muhammad Pauji Ramadan

  39-55

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